FAQ
- How do I get the new updates to the AutokeyUnlocker machine?
A= Remember that it is necessary to be registered on the support website https://project.autokeyunlocker.com If you are not yet registered, go to: https://project.autokeyunlocker.com/member/regist.asp - Does the AutokeyUnlocker device work to be connected to an internet network?
A= It is not necessary to be connected to an internet network, since you can carry out the work online or offline. - Is there a user manual? How to get it?
A= Once the device has been purchased, you will be sent a PDF document, which will contain information on the use of the AutokeyUnlocker device. In case you have lost the document, you can go to: https://drive.google.com/file/d/1QaagmR-1qNF3fFcGcFzmXQ_1K74bn1hA/view and request the password to download, remember that you may be asked for proof of payment. - The software was uninstalled from my device, how do I reinstall?
A= To install the software, go to the link: https://drive.google.com/file/d/1eaVrXW0P354E-qJ0uLHPqDCRny30gAjJ/view - What happens if I don't find the key to unlock in the team's catalog?
A= You can share the key data to the email [email protected] . In this way, we will start working on the requested model as soon as possible. The response time can be up to 30 business days. - Is there technical support for the equipment? How to access it?
A= The first step is to be registered on the https://project.autokeyunlocker.com/member/signin.asp support website. If you are already registered, you can get the latest updates here. - Can you ship the equipment to different parts of the world?
A= We have a wide coverage for the shipment of the equipment, do not hesitate to contact us and request your quote. - How many keys does the AutokeyUnlocker support?
A= Currently our unlock catalog is more than 165 models of keys, which is constantly updated for a better offer to our customers. - How can I make a secure purchase?
A= Your purchase is secured through PayPal. - What are the support hours?
A= Our support hours are from 9:00 am to 5:00 pm (GMT-6).